Privacy.
THE CODE complies with the Digital Personal Data Protection Act 2023. The principles below apply to every member interaction.
What we collect
- Contact information you provide (name, email, phone).
- Panel results from our processing partner (Redcliffe Labs), with your explicit consent.
- Operational data — when you log in, what you view on the dashboard, what you search.
Why we collect it
- To operate the membership — schedule panels, deliver reports, bill fees.
- To interpret your data — generate commentary, identify trends, flag abnormal values.
- To improve the service — aggregate, anonymised analysis of dashboard usage. No member is identified in any such analysis.
How we store it
- Health data is stored in India.
- Encrypted at rest (AES-256) and in transit (TLS 1.3).
- Access is role-based, logged, and auditable.
Your rights
- Access any data we hold on you.
- Correct any inaccurate data.
- Withdraw consent at any time, in which case your account is closed and your data deleted within thirty days subject to legal retention obligations.
- Request a portable copy of your data.
How to reach us
Email hello@thecode.health with any data request.
Breach notification
In the event of a personal data breach affecting your information, we will notify you and the Data Protection Board of India in accordance with the Digital Personal Data Protection Act 2023.